Information Technology

Google Aims to Ethically Assist Singaporean Businesses in Using Data and AI

Google Aims to Ethically Assist Singap

Google wants to provide Singapore organizations with the cloud tools and skills they need to tap data for greater efficiencies and better service delivery. It also hopes to help them leverage artificial intelligence (AI) and to do so responsibly, based on its own set of best practices and principles.

With organizations worldwide digitally transforming their business, including those in Singapore and Malaysia, the US cloud vendor is keen to figure out how its technology and infrastructure can facilitate their efforts.

Data, specifically, will prove critical in enabling companies to tap new opportunities in a digital economy, said Google Cloud’s Singapore and Malaysia country director, Sherie Ng, in an interview with ZDNet.

She said businesses would need to figure out how to leverage data to better understand and serve customers as well as to reduce inefficiencies and improve work processes. The ability to generate insights from the right data also would be essential for companies to not only birth new businesses and products and services but also identify ways to measure and reduce their energy consumption and costs, Ng said.

This meant building digital infrastructures that were global in scale and able to support real-time access to data, she noted. She added that organizations in some markets such as Singapore now we’re looking to gain more value from their cloud adoption as they moved up the model.

“They’re interested not just in moving workloads to the cloud. We’re seeing customers that want to be truly cloud-native,” she said. These organizations were building their DevOps teams and deploying cloud-native technologies, such as containers and Kubernetes, Ng added.

In doing so, however, they faced challenges in finding the right talent and skillsets to help them transform into cloud-native environments, she said. This was an area Google hoped to address through schemes such as the Skills Ignition SG training program, which was introduced in 2020, and developer hubs for startups, she noted.

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