In the world of cyberspace, the word “hacking” evokes the image of advanced cyber attacks, when hackers gain access to computer systems and networks. However, human hacking is a much less known yet equally dangerous manifestation of hacking and is simply a manipulation and exploitation of human vulnerabilities.
Human hacking or what is known as social engineering is a manipulative art that forces people to disclose secret information or undermine the security of some object or thing. Technical hacking works in opposition to the automation system, but human hacking or social engineering works against the weakness of human beings, who are considered at all times the weakest link of any system.
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The tactics and techniques used by cybercriminals tend to exploit human nature and psychology to lead to a logical outcome:
Phishing
Sending supposedly legitimate e-mails or messages with fraudulent purposes of persuading the recipient to divulge login passwords or other confidential information.
Pretexting
Creating a plausible scenario or “pretext” to gain the trust of the target and persuade the victim to divulge information or perform some desired action.
Baiting
Dipping malice-prepared media, be it a USB stick or CDs, in public view in the hopes that the victim will pick them up.
Tailgating
Following someone very closely so one can enter or pass through a secured door or gate, thereby gaining unauthorized access to a restricted area.
As far as countermeasures against human hacking are concerned, education to the employees on the various aspects of social engineering and how to identify and respond to these attacks is of prime importance. This includes:
Security Awareness Training
Continuing education of employees on the latest threats, how to identify and report suspicious activities in the best practice methods, and the need for good hygiene in security.
Implementing Access Controls
Strong physical and digital controls involving entry devices such as access cards and biometric authentication, as well as strict visitor policies, aimed at limiting unauthorized access to sensitive areas and information.
Promoting a Security Culture
Educating all employees about awareness, questioning unusual requests, and alerting any suspicious activities or potential breaches immediately.
Conducting Regular Testing and Updating the System to Ensure Security
Running phishing simulations, penetration tests, and security audits from time to time to identify vulnerabilities.
With an understanding of the tactics of hackers and leveraging broader security measures, organizations can minimize their risk of becoming a victim of such sneaky attacks. However, with human hacking, the solution relies on empowering employees to be the first line of defense against such complex social engineering techniques.