Report

Guidehouse Insights Leaderboard: Customer Engagement and Experience Analytics

Guidehouse Insights Leaderboard: Customer Engagement and Experience Analytics

Customer engagement and experience analytics are evolving fast. While most stakeholders struggle to define critical metrics, Guidehouse Insights got a leg up—with a brilliant approach to identifying and evaluating the top providers in the space.

Their new Leaderboard offers a comprehensive analysis of 14 customer engagement and experience analytics providers. By benchmarking your organization against industry leaders like Oracle, Uplight, and Bidgely, you learn which practices deliver the most success.

This report offers valuable insights into:

  • Market drivers and barriers
  • Insights on leaders, contenders, challengers, and followers
  • Company rankings, and more!

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